SHIPPING & RETURN QUESTIONS
HOW LONG DOES SHIPPING TAKE?
Orders are processed in the order that they are received. Please allow 3-9 days for processing. Once your order has shipped you will receive tracking via the email used at checkout.
WHERE DOES MY ORDER SHIP FROM?
Our shop is located in Illinois, USA.
WHAT IS YOUR RETURN POLICY?
To inquire about the return of an item, please fill out the form on the "Contact Us" page. Please note: mystery boxes and Medusa Mix are not eligible for return.
FAQ SECTION
WHEN DO YOU RESTOCK?
Restocks typically occur on the 1st and 15th of each month. Follow us on our social media platforms or subscribe to our email list to always be in the know.
WHAT DOES MINDFULLY-SOURCED MEAN?
Since I am not at the mines myself to observe mining conditions, the treatment of the workers and the environmental impact; I do not use the term ethically-sourced. I do however take every actionable step to be mindful of all sourcing for the shop. Most of the items listed in the shop come from other small businesses with direct ties to the mines where the materials are being sourced. I have developed relationships with these individuals and most items are hand-selected in person to ensure the highest quality.
Didn't find what you were looking for? Feel free to contact us at any time!